FINANCIALLOAN PRIVACY POLICY
What does FinancialLoan do with your personal Information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Transaction history and credit history
- Employment information and checking account information
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information.
Information We Collect
Reasons we can share your personal information:
For our everyday business – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
- Does FinancialLoan share? Yes
- Can you limit this sharing? No
For our marketing purposes – to offer our products and services to you.
- Does FinancialLoan share? Yes
- Can you limit this sharing? No
For joint marketing with other financial companies.
- Does FinancialLoan share? Yes (No in CA)
- Can you limit this sharing? No (CA: We don’t share)
For our affiliates’ everyday business purposes – information about your transactions and experiences.
- Does FinancialLoan share? Yes (No in CA)
- Can you limit this sharing? No (CA: We don’t share)
For our affiliates’ everyday business purposes – information about your creditworthiness.
- Does FinancialLoan share? Yes (No in CA)
- Can you limit this sharing? No (CA: We don’t share)
For our affiliates to market to you.
- Does FinancialLoan share? Yes (No in CA)
- Can you limit this sharing? No (CA: We don’t share)
For nonaffiliates to market to you.
- Does FinancialLoan share? Yes (No in CA)
- Can you limit this sharing? No (CA: We don’t share)
To limit our sharing, use our email us at privacy@financialloan.com. Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call (844) 489 7776
Who We Are?
Who is providing this notice?
FinancialLoan, RPM Consumer Finance on behalf of its subsidiaries.
What We Do
How does FinancialLoan protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does FinancialLoan collect my personal information?
We collect your personal information, for example, when you:
- Apply for a loan or give us your income information
- Provide employment information or provide account information
- Give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes-information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
- Non-affiliates we share with can include lenders, collection agencies, consumer reporting agencies, debt buyers, payday lenders, deferred presentment providers, delayed deposit providers, check cashers, credit card companies, money transfer service providers, tax service providers, retailers, database providers, and others.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
Why can’t I limit all sharing?
Our joint marketing partners include lenders, payday lenders, credit card companies, money transfer service providers, tax service providers, and others.
Text Message Policy
When you provide us your cell phone number and opt in to our text messaging program, you have provided us with express consent to send you text messages about your loan, such as payment reminders. You may also opt in to receive marketing messages about other services we offer, including special offers you may be eligible for. Your cellular provider’s message and data rates may apply to our confirmation message and all subsequent messages. We do not charge you for any text messages we send you.
You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.
If we modify this Text Message Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time. If you have any questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us at textcustomersupport@financialloan.net or 1(844)489-7776.
By opting in, you agree and expressly consent to be contacted by us, our agents, employees, and/or affiliates through the use of email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including with the use of automatic telephone dialing systems, autodialers, or an artificial or prerecorded voice.
Opt-out or STOP
If you wish to stop receiving marketing text messages from us, reply to any marketing text message we have sent you with STOP. If you wish to stop receiving account maintenance text messages from us, such as payment reminders, reply to any account maintenance text message we have sent you with STOP. If you wish to stop receiving all text messages from us, type STOP ALL in the reply text you send us. Your stop request will become effective within one day.
Help or Support
If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP. Upon receiving your text message, we will send you a text message with our phone number, a link to this policy, and instructions on how to stop text messages. The number of text messages that we send to you per month will depend on your specific account details. It is our policy to send no more than two marketing messages per month. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and Internet access.